Terms of Service
Last updated: March 30, 2026
Welcome to Tama's Palace Spot. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using our website, placing orders, or interacting with our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you should not use our services.
2. Orders & Payments
- All orders are subject to acceptance and availability.
- Prices displayed on our menu are in the local currency and may change without prior notice.
- Payment is required at the time of order placement for online orders.
- We reserve the right to refuse or cancel any order for any reason, including menu item unavailability.
- Order confirmation will be sent to you once your order has been accepted.
3. Delivery & Pickup
- Delivery times are estimates and may vary depending on demand and distance.
- We are not responsible for delays caused by factors beyond our control (weather, traffic, etc.).
- For pickup orders, items must be collected within the specified timeframe.
- Please ensure the delivery address provided is accurate and complete.
4. Cancellations & Refunds
- Orders may be cancelled within a limited time after placement, before preparation begins.
- Refunds, if applicable, will be processed using the original payment method.
- If you receive an incorrect or damaged order, please contact us immediately for resolution.
- We reserve the right to determine eligibility for refunds on a case-by-case basis.
5. Website Use
When using our website, you agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Interfere with the proper functioning of the website
- Copy, reproduce, or distribute any content without permission
- Submit false or misleading information
6. Intellectual Property
All content on this website — including logos, images, text, graphics, and design — is the property of Tama's Palace Spot and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Tama's Palace Spot shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount paid for the specific order in question.
8. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.
9. Contact Us
If you have any questions about these Terms of Service, please contact us:
Tama's Palace Spot